Frequently Asked Questions
Everything you need to know about your Alpinestars order and gear.
How do I determine the correct size for my riding gear?
We provide a comprehensive size guide on each product page. We recommend measuring your chest, waist, and inseam while wearing your base layers to ensure the most accurate fit for jackets, pants, and suits.
What is your return policy for technical apparel?
You can return any unused item in its original packaging with tags attached within 30 days of delivery. Please note that for safety reasons, helmets and airbag systems must be unopened and in pristine condition to qualify for a return.
Do you offer international shipping?
Yes, Alpinestars ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the items.
How do I maintain and clean my leather racing suit?
To preserve the integrity of the leather, we recommend cleaning with a damp cloth and specialized leather cleaner. Avoid direct heat sources when drying and apply a leather conditioner periodically to prevent cracking.
Are your products covered by a warranty?
All Alpinestars products are covered against manufacturing defects for a period of one year from the date of purchase. This does not cover damage caused by normal wear and tear, accidents, or improper care.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.