Returns & Exchanges
At Alpinestars, we are committed to your satisfaction and offer a 30-day return policy for all unworn gear and apparel in its original packaging. We strive to make the exchange process as seamless as the performance of our products.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the product is securely packed to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
