Returns & Exchanges

At Alpinestars, we are committed to your satisfaction and offer a 30-day return policy for all unworn gear and apparel in its original packaging. We strive to make the exchange process as seamless as the performance of our products.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging with all tags attached, ensuring the product is securely packed to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing